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Privacy Policy

We are committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Any personal information you give to us will always be processed in accordance with the UK Data Protection Act 1998. As we manage some of your personal data, we are glad to inform you that we are registered under the Information Commissioner’s Office, number Z2408672.

 

Information we may collect from you

We may collect and process the following data about you:
• Information that you provide by filling in forms on our site www.mydukandietshop.co.uk (our site). This includes information provided at the time of registering to use our site or when ordering any products from our site.
• If you write to us (by letter or email), we may keep a record of that correspondence.
• If you telephone us or we telephone you, we may keep a written record of that conversation. We may also record the conversation for the purposes of training and ensuring our service standards are maintained.
• Details of transactions you carry out through our site and of the fulfilment of your orders.
• Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

 

IP addresses and cookies

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:

• To estimate our audience size and usage pattern.
• To store information about your preferences, and so allow us to customise our site according to your individual interests.
• To speed up your searches.
• To recognise you when you return to our site.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.
Please note that our advertisers may also use cookies, over which we have no control.

 

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who works for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

 

Uses made of the information

We use information held about you in the following ways:

• To ensure that content from our site is presented in the most effective manner for you and for your computer.
• To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
• To carry out our obligations arising from any contracts entered into between you and us.
• To allow you to participate in interactive features of our site, when you choose to do so.
• To notify you about changes to our site.


Access to information

We would remind you that in accordance with the provisions of articles 39 and 40 of the French Data Protection act of 6 January 1978, as amended by the act of 6 August 2004, you have the right to access and correct personal information concerning you. You can also oppose its processing for legitimate reasons. However, in the latter case, we would draw your attention to the fact that you may not or may no longer benefit from the Services.

 

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page.

 

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to The Data Controller at contactus@mydukandietshop.co.uk or by our Contact Us.

 

My Dukan Shop is an e-commerce shop that offers products for those who want a healthy diet and want to control their weight without frustrations. You will find a handpicked selection of food supplements and delicious products not only adapted to the Dukan method but also for everyone who is to keep an eye on healthy habits. Fat burners, detox treatments, food flavorings, books and the bestsellers oat bran and low calorie Konjac pasta… Our on-line catalogue presents a wide range of healthy solutions for everyone who wants to live a healthy lifestyle and take care of his/her weight. You will also find a great variety of delicious and light recipes that will please your taste buds and your shape.

 
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