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Delivery & Postage

We aim to dispatch all orders within 3 days (Monday to Friday) and within 4 days during busy periods. You should receive notification by email that your order has been received and once it has been dispatched. Please ensure that our email address is added to your "Safe list" and not filtered by spam/junk filters.

The delivery charges for your order are calculated in accordance with our delivery rates as set out on our site, and are shown separately on the order confirmation.

Delivery times applicable are those indicated when you place your order. Please note that all delivery times are approximate.

1£ delivery for orders over £69.  Excluding shipping costs and only for deliveries for UK (excluding Highlands & Islands)


Carriers

In the UK and Ireland, we ship out parcels using HERMES. If you live off of the UK mainland, please allow at least an additional 24 hours to receive your order.

Tracking your order

You can follow the packing and shipping stages of your order by clicking on "My account" and "View your order history and details" section on our site. This enables you to access your order details.

Delivery costs and shipping times

We reserve the right to refuse or cancel an order without reason, with a full refund provided, as per our terms and conditions. We also reserve the right to change the requested shipping method without reason, and refund any difference in the price paid if applicable.

Maximum weights

30.5kg per parcel for mainland shipping, 100kg per parcel for international delivery.

1kg = 2.2 lbs

Shipping times

Please allow 72h for HERMES delivery. 


Prices

UK Mainland


Countries

Price

England£5.95
Wales
£5.95

Scotland
(excl. Highlands & Islands)

£5.95

1kg = 2.2 lbs

Weight: from 0 to 30.5 kg per parcel


Other destinations

Other destinations

Price

Northern Ireland£6.95

Isle of Man

£6.95

Isle of Wight

£6.95

Highlands & Islands

£6.95

BFPO (British Forces Post Office)

£6.95

Republic of Ireland (Eire)

£6.95

Channel Islands

£6.95

1kg = 2.2 lbs

Weight: from 0 to 15 kg per parcel


Prices are valid as of 2 January 2012.

All information included on this website, including prices, may be changed without prior notice.

We now deliver to over 50 international destinations!

If you live outside of the UK, or have friends and family living abroad, it's quick and easy to send them a parcel from the Dukan Shop.

Delivery charges will be calculated before you confirm payment, so there are no hidden surprises.


Worldwide shipping

We now deliver to over 50 international destinations!

If you live outside of the UK, or have friends and family living abroad, it's quick and easy to send them a parcel from the Dukan Shop.

 Delivery charges will be calculated before you confirm payment, so there are no hidden surprises.

Orders placed outside of the United Kingdom are dispatched using DHL Express. Please consult the tables below for exact pricing. 

Should you have trouble tracking a order:

Please feel free to contact us at contactus@mydukandietshop.co.uk and we will be happy to give you an update. Please include your order number with your query and allow 2 working days before receiving a response.

 Zoning fees

Please allow between 7 and 15 working days to receive your order.

Weight
ZONES
(kg) Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
0,5 £ 16,74 £ 18,31 £ 19,66 £ 21,61 £ 23,14 £ 24,97 £ 28,46 £ 29,66
1 £ 19,40 £ 21,12 £ 24,89 £ 24,25 £ 27,01 £ 30,25 £ 34,86 £ 36,57
1,5 £ 21,12 £ 23,18 £ 29,19 £ 26,15 £ 28,34 £ 33,93 £ 39,23 £ 41,16
2 £ 22,85 £ 25,23 £ 33,50 £ 28,06 £ 29,69 £ 37,59 £ 43,59 £ 45,75
2,5 £ 24,57 £ 27,29 £ 37,80 £ 29,95 £ 31,01 £ 41,27 £ 47,97 £ 50,33
3 £ 25,67 £ 28,53 £ 41,51 £ 31,12 £ 32,33 £ 44,08 £ 51,18 £ 53,77
3,5 £ 26,75 £ 29,77 £ 45,21 £ 32,27 £ 33,66 £ 46,90 £ 54,38 £ 57,21
4 £ 27,85 £ 31,02 £ 48,91 £ 33,43 £ 34,98 £ 49,71 £ 57,59 £ 60,65
4,5 £ 28,94 £ 32,27 £ 52,61 £ 34,60 £ 36,32 £ 52,54 £ 60,80 £ 64,09
5 £ 30,04 £ 33,52 £ 56,31 £ 35,75 £ 37,64 £ 55,36 £ 64,00 £ 67,53
5,5 £ 30,83 £ 34,61 £ 59,19 £ 36,76 £ 38,79 £ 58,03 £ 67,26 £ 71,19
6 £ 31,61 £ 35,70 £ 62,05 £ 37,79 £ 39,95 £ 60,70 £ 70,52 £ 74,84
6,5 £ 32,41 £ 36,79 £ 64,93 £ 38,81 £ 41,12 £ 63,37 £ 73,78 £ 78,51
7 £ 33,20 £ 37,89 £ 67,80 £ 39,83 £ 42,27 £ 66,04 £ 77,04 £ 82,15
7,5 £ 33,99 £ 38,98 £ 70,67 £ 40,84 £ 43,43 £ 68,71 £ 80,30 £ 85,80
8 £ 34,79 £ 40,07 £ 73,55 £ 41,86 £ 44,59 £  71,38 £ 83,56 £ 89,46
8,5 £ 35,57 £  41,16 £  76,42 £ 42,89 £ 45,76 £ 74,06 £ 86,82 £ 93,11
9 £ 36,36 £ 42,25 £ 79,30 £ 43,90 £ 46,92 £ 76,72 £ 90,08 £ 96,77
9,5 £ 37,16 £ 43,36 £ 82,16 £ 44,92 £ 48,07 £ 79,39 £ 93,34 £ 100,42
10 £ 37,95 £  44,44 £  85,03 £  45,94 £  49,23 £ 82,07 £  96,60 £ 104,07
11 £ 39,38 £ 46,62 £ 90,57 £  47,98 £   52,06 £ 88,10 £104,30 £ 112,04
12 £ 40,80 £ 48,81 £  96,13 £  50,00 £ 54,90 £ 94,14 £112,00 £ 119,98
13 £ 42,23 £  51,00 £ 101,67 £   52,04 £ 57,74 £ 100,17 £  119,70 £  127,94
14 £ 43,66 £  53,18 £ 107,22 £ 54,08 £ 60,56 £ 106,20 £ 127,41 £ 135,89
15 £ 45,09 £ 55,37 £ 112,76 £ 56,12 £ 63,40 £ 112,24 £ 135,11 £ 143,85
16 £ 46,52 £ 57,55 £ 118,30 £ 58,16 £ 66,23 £ 118,26 £ 142,81 £ 151,80
17 £ 47,94 £ 59,74 £ 123,86 £  60,19 £ 69,06 £ 124,29 £ 150,50 £  159,76
18 £ 49,37 £ 61,91 £ 129,40 £ 62,23 £ 71,89 £ 130,33 £ 158,21 £ 167,71
19 £ 50,80 £ 64,09 £ 134,94 £ 64,26 £ 74,72 £ 136,36 £ 165,91 £ 175,67
20 £ 52,22 £ 66,28 £ 140,49 £ 66,29 £ 77,56 £  142,39 £ 173,61 £ 183,62
25 £ 58,15 £ 76,03 £ 166,97 £ 75,36 £ 89,90 £ 172,86 £ 212,11 £ 223,40
30 £ 64,07 £ 85,76 £ 193,45 £ 84,42 £ 102,24 £ 203,32 £ 250,61 £ 263,17
35 £ 69,72 £ 94,57 £ 218,65 £ 93,33 £ 116,81 £ 235,58 £ 288,66 £ 304,21
40 £ 75,38 £ 103,38 £ 243,83 £ 102,24 £ 131,37 £ 267,84 £ 326,69 £ 345,26
45 £ 81,03 £ 112,18 £ 269,03 £ 111,15 £ 145,93 £ 300,10 £ 364,73 £ 386,31
50 £ 86,68 £ 120,99 £ 294,21 £ 120,07 £ 160,49 £ 332,36 £ 402,78 £  427,35
55 £ 92,34 £ 128,71 £ 321,58 £ 128,57 £ 175,59 £ 363,01 £ 440,81 £  468,40
60 £ 97,98 £ 136,44 £ 348,96 £ 137,09 £  190,68 £ 393,66 £ 478,85 £ 509,44
65 £ 103,63 £ 144,17 £ 376,32 £ 145,59  £ 205,78  £ 424,31  £ 516,89  £ 550,48
70 £ 109,29 £ 151,89 £ 403,69 £ 154,10 £ 220,87 £  454,97 £ 554,93 £ 591,53
80 £ 125,97 £ 174,75 £ 458,43 £ 178,95 £ 252,49 £ 516,26 £ 631,01 £ 673,62
90 £ 142,65 £ 197,61 £ 513,18 £ 203,80 £ 284,12 £ 577,57 £ 707,08 £ 755,71
100 £ 159,33 £ 220,47 £ 567,91 £  228,66 £ 315,74 £  638,87 £ 783,16 £ 837,80



Zone 1 Belgium BE
Luxembourg LU
Netherlands NL
Zone 2 Austria AT
Finland FI
Switzerland CH
Denmark DK
Portugal PT
Greece GR
Sweden SE
Zone 3 Hungary HU
Romanie RO
Slovak Republic SK
Bulgaria BG
Lithuania LT
Cyprus CY
Malta MT
Slovenia SI
Zone 4 Norway NO
Zone 5 Canada CA

Mexico MX
Zone 6 China CN
Hong Kong HK
Morocco MA
Malaysia MY
Singapore SG
Tunisia TN
South Africa ZA
Japan JP
South Korea KR
Taiwan TW
Algeria DZ
Zone 7 Croatia HR
Albania AL
Macedonia MK
Zone 8 Israel IL
Jordan JO
Lebanon LB
Saudi Arabia SA
Argentina AR
Chile CL
Colombia CO
Costa Rica CR
Ecuador EC
El Salvador EV
Cayman Islands KY
Nepal NP
Seychelles SC
Barbados BB
Puerto Rico PR
Bahamas BS
Cape Verde CV
Dominican Republic DO
New Zealand NZ
Vanuatu VU
Australia AU

Please note that we are unfortunately unable to offer free shipping fees for orders over £45 for orders placed outside of the UK. This applies to UK mainland only.

International customers will be responsible for any import duties, taxes or any other import-related costs (brokerage fees, processing fees, etc.).

Import duties and customs

International customers will be responsible for any import duties, taxes or any other import-related costs (brokerage fees, processing fees, etc.). Also, we are not able to mark orders as 'Gifts' for customers to avoid paying these fees.

End customers are solely responsible for all import taxes, sales taxes, and any other customs-related charges. The Dukan Shop accepts no liability for any such charges. Importing taxes and charges cannot and will not be quoted/predicted, and they cannot be reimbursed to you under any circumstances.

 

Why isn't my country in your list?
We have chosen not to ship to some countries for a variety of reasons (our carriers do not deliver there, we have products that cannot be easily shipped to these countries or we have had a high rate of fraudulent orders coming from these countries). We appreciate your interest in The Dukan Shop, and apologise for any inconvenience caused.


 

My Dukan Shop is an e-commerce shop that offers products for those who want a healthy diet and want to control their weight without frustrations. You will find a handpicked selection of food supplements and delicious products not only adapted to the Dukan method but also for everyone who is to keep an eye on healthy habits. Fat burners, detox treatments, food flavorings, books and the bestsellers oat bran and low calorie Konjac pasta… Our on-line catalogue presents a wide range of healthy solutions for everyone who wants to live a healthy lifestyle and take care of his/her weight. You will also find a great variety of delicious and light recipes that will please your taste buds and your shape.

 
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